FAQs

At Tides at River Rapids in sunny Miami, FL, our diverse floor plans include charming studio, one, two, and spacious three-bedroom apartments designed to fit your lifestyle. Curious about our community? Visit our FAQs page for insights and guidance tailored to your needs. Your new home awaits!

Application, Lease, & Rent

  • How much is the security deposit?

    $500

  • Is there a late fee for overdue payments?

    Yes $200

  • What leasing options are available?

    7-15 month lease options

  • How much of the security deposit is refundable?

    Based on anything outside of normal wear and tear

  • Are corporate rentals available?

    case by case

  • Can I apply online?

    Yes

  • Are there qualifications for applying?

    Yes

  • Do I have to pay first & last month's rent?

    Depending on approval (one months rent if passed with conditions - $500 passed)

  • What are the occupancy limits?

    2 per bedroom

  • Do you have items I can rent?

    Yes (storage options available)

  • What happens if I need to move out before my lease expires?

    Early termination fees may apply plus pay back any concessions at the time of move in

  • How can I pay my rent? What forms of payment are acceptable?

    On Resident portal app (debt or credit), certified funds, MoneyGram, Flex payment option

  • Is renter's insurance required?

    Yes - Coverage of $100,000

  • Are utilities included?

    No, based on usage and billed back to Resident

  • What utilities are not included in the rent?

    Power, water and sewer, internet, cable

  • What costs are not included in the rent?

    Fetch packaging, EV charging and parking

  • Are the apartments furnished? What is included?

    No - Appliances only and full size washer/dryer

  • Are there any bed restrictions for the apartments?

    No water beds

  • Under what circumstance can a landlord terminate your lease?

    Any breach of contract as stated on the lease agreement

  • Is there an application fee?

    $150

  • When is rent due?

    Due on the 1st, late on the 6th

  • Can the apartment be listed on Airbnb?

    No

  • Can the apartment be sublet?

    No

  • How often is there a rent increase?

    At the time of renewal - depending on Market conditions

  • What fees/deposits are due upon applying? Moving in?

    App and admin upon apply - first months rent and security deposit at move in.

Hours & Access

  • What are the hours for the business center?

    6 AM -10 PM

  • What are hours for the laundry facility?

    In unit laundry

  • What are the hours for the pool?

    7 AM - 10 PM

  • What are hours of the leasing office?

    9 AM - 6 PM

  • What are the hours of the clubhouse?

    6 AM - 10 PM

  • What are the hours for the fitness center?

    6 AM - 11 PM

Community Amenities

  • Do you have Pickle ball courts?

    No

  • What property amenities are included?

    Podcast rooms, fitness center, clubroom, office spaces, cabanas, Gazebo with kitchen and tv, market place, drycleaners, controlled access.

  • Do you offer valet trash service?

    No

  • Do you offer recycling?

    Yes

  • Do you have free internet/Wi-Fi?

    Common areas

  • What internet service options are available?

    Fiberoptic

  • Do you have cable?

    No

  • Can I reserve your community room?

    No

  • How do I get my packages?

    Fetch Packaging delivery options

  • Is storage included?

    Available on-site for a fee

Community Policies

  • What is the pet policy?

    2 pets, no more than 50 pounds, Pet screening required, Pet rent/deposit if not a service or ESA; Breed Restrictions

  • I have a noise complaint. Who do I contact?

    Leasing office

  • What is the smoking policy?

    Smoke free property

  • I need emergency maintenance. Who do I call?

    emergency line - Maintenance Team

  • What do I do if someone parks in my parking spot?

    Call Towing company listed on-site

  • What is the policy for guest parking?

    limited on Ground floor

  • Are there building quiet hours?

    Sunday–Thursday: 10:00 PM – 8:00 AM Friday & Saturday: 11:00 PM – 9:00 AM

  • What is the parking situation?

    No parking without decal - One parking per household - Reserved parking - second open availability - no guest parking on 2-8 floors

  • What decorations or changes to the apartment are prohibited?

    Apartment must be turned in the condition it which it was received (No plumbing or modification can be done without managements approval)

  • Are there restrictions for what can be put on balconies or patios?

    No Grills or open flames (charcoal, propane, smokers, fire pits)-Storage items (boxes, bins, bikes, furniture not meant for outdoor use) -Drying laundry or hanging clothes/towels - Holiday decorations displayed outside of approved timeframes -Flags, banners, signs, or political displays (unless specifically permitted)Satellite dishes (unless approved under FCC OTARD rules) - Hazardous items (gas cans, fuel, chemicals) - Excessive plants that create drainage, water damage, or fall risk - Temporary flooring (carpet, turf, decking) not approved by management - Anything attached to railings or building exterior

  • What is the procedure for moving out?

    Refer to lease guideline for move out procedure

  • I have a non-emergency maintenance issue. Who do I contact?

    Resident Portal by submitting a work order request or call the office during business hours

Community Resources

  • What school district serves the community?

    Miami-Dade County Public Schools

  • Is there public transportation nearby?

    Miami Dade transit

Apartment Amenities

  • Do apartments have dishwashers?

    Yes GE

  • Does the apartment come with a microwave?

    Yes GE

  • Are stoves gas or electric?

    Electric GE

  • Do kitchen sinks have a garbage disposal?

    Yes

  • Is there a bathtub or just a shower? Are they together or separate?

    Bathtub and Shower.